Deloittes Global Outsourcing and Insourcing Survey


Deloittes Global Outsourcing and Insourcing Survey reports that:

  • 48% terminated early

  • 34% brought services back in-house

  • 79% were satisfied or extremly satisfied with insource

The reasons given were:

  • Improve customer experience 100%

  • Improve control 77%

  • Reduce costs 77%

Read more here.


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