The aspirations of both Client and Provider in an outsource relationship may not always continue to be met after a period of time. Given that the parties continue to bring expertise and commitment to the table, it is not always apparent why this is so.

An independent Relationship Review is a well established, rapid & effective method of identifying areas not working well in an outsource relationship and making necessary changes. Whatever the prime objectives - efficiency, flexibility, cost-savings, innovation & change, risk management - the CIO Plus Relationship Review taps into Client IT, Provider and wider business stakeholder perception across the entire outsource relationship. Joint Client / Provider funding is an option as in most cases there is agreement between the parties by the end as to the major issues to be addressed and a recognition that both parties will benefit from the outcomes.

We offer a customisable 3-stage process from initial discussion to final sign-off. Each stage will provide discrete benefit and provides for next stage planning and decision making.

CIO Plus offers a flexible commercial approach including shared risk/reward options at Stage 3 to minimise potential financial downside.

In addition CIO Plus offers options which allow the Client to select part of the process or commit in stages where this is advantageous although this may increase the overall timescale and cost if several stages are subsequently agreed.